Privacy policy

1. Introduction

Welcome to Grensle AB (“we”, “us” or “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services.

2. Information We Collect

We may collect and process the following categories of personal information:

Contact Information: Name, email address, postal address, and telephone number.
Account Information: Username, password, and profile details when you register for an account.
Transactional Data: Details of products or services purchased, order history, and billing information.
Technical Data: IP address, browser type, device identifiers, operating system, and usage data (e.g., pages visited, date/time stamps).
Marketing and Communications Data: Preferences in receiving marketing materials, survey responses, and feedback.

3. How We Use Your Information

We use personal data for the following purposes:

Provision of Services: To supply you with products and services, process transactions, and manage your account.
Communication: To send order confirmations, invoices, updates regarding our services, and respond to inquiries or requests.
Marketing: To send promotional materials and newsletters (with your consent, where required).
Improvement: To analyze usage trends, conduct research, and enhance our website and services.
Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

4. Legal Basis for Processing

Under applicable data protection laws (including the EU General Data Protection Regulation), our legal bases for processing your personal data include:

Consent: Where you have given clear consent for us to process your data for specific purposes.
Contract: Where processing is necessary for performance of a contract with you.
Legal Obligation: Where we need to comply with a legal requirement.
Legitimate Interests: Where processing is necessary for our legitimate interests (e.g., improving our services), provided these are not overridden by your rights.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. When no longer needed, we will securely delete or anonymize your data.

6. Data Sharing and Disclosure

We may share your personal data with:

Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processors, hosting providers).
Legal and Regulatory Authorities: As required by law or to enforce our rights.
Business Transfers: In connection with any merger, sale, or restructuring of our business.
We require all third parties to respect the security of your personal data and comply with applicable data protection laws.

7. International Transfers

If we transfer personal data outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses or other permitted transfer mechanisms.

8. Data Security

We implement technical and organizational measures to protect your data against unauthorized access, accidental loss, destruction, or damage. These measures include encryption, access controls, and secure infrastructure.

9. Your Rights

Subject to applicable law, you have the right to:

Access and obtain a copy of your personal data.
Rectify inaccurate or incomplete data.
Erase or restrict processing of your data.
Object to processing or withdraw consent.
Receive your data in a structured, commonly used format.
To exercise these rights, please contact us as described below. We may ask you to verify your identity before responding.

10. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage or disable cookies through your browser settings, but this may affect functionality.

11. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of significant changes by posting the revised policy on our website with an updated “Last updated” date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Grensle AB

Email: info@grensle.com